Public Shopify installation is not available yet. Check availability. Gmail is optional and requires a connected store.
Refunds and Cancellation
Shopify app subscriptions
CaseKit app charges are processed through Shopify. Review the price, billing interval and any trial on Shopify's confirmation screen before accepting a subscription. Removing the optional Chrome extension does not cancel that subscription.
Cancel or change your plan
Use the plan-management option in CaseKit's Shopify Admin app when available. You can also uninstall CaseKit from Shopify to cancel the app subscription. Cancellation does not automatically refund an amount already billed; Shopify may still invoice charges incurred before cancellation.
Request a refund or report an incorrect charge
Email support@casekit.app with your store domain, charge date, amount, invoice reference and the reason for your request. Do not send card details or passwords. We review requests individually, including duplicate or incorrect charges and service problems. We do not promise automatic approval, a fixed processing time or an automatic prorated refund. Any approved refund or credit for a Shopify app charge is handled through Shopify's billing process.
Legacy purchases
For a direct purchase made before CaseKit 2.0, include the original receipt reference. We will review it under the terms of that purchase and the original payment method; these instructions do not remove any existing entitlement or legal right.
Statutory rights
This policy does not limit refund, cancellation or other rights that apply under mandatory law.
Contact
Infra Cloud Services S.A.R.L AU, Morocco.
support@casekit.app